Physiotherapy and Physio Testimonials

Having just undergone my second knee replacement surgery, I decided to use the Benfleet Clinic for after care as my previous experience of hospital care was mediocre.
From the initial welcome at the front desk, to assessment, physiotherapy and hydrotherapy I was treated exceptional well by all the staff and Luke in particular.
Luke’s selection of treatments, including hydrotherapy, has resulted in much faster recovery and less overall pain than my previous experience. I’m now walking well and off to the other side of the world for a holiday of a lifetime thanks to Luke and hot water!
I wish to thank all the staff for their caring attitude and Luke for his skills and humorous disposition which have made visiting the clinic a pleasure.

Yours sincerely

Ann B

From the first time I met Luke he was very professional and he spent time listening to me and explaining what he hoped to achieve. He treated me as an individual and was very patient.
After an accident I had been bed bound for over a year. In the last 18 months Luke has got me walking again. This was something that I never thought would happen. I can now walk with the aid of a 4 wheeled walker something no-one thought I would do but with Luke’s hard work and the motivation he instilled in me I managed it! Without him I would never have achieved this and I cannot thank him enough for how I have progressed.

Dear Nigel
I understand that you are the owner/manager at Benfleet Physiotherapy, hence my email to you.

I wish to express my sincere appreciation about Danielle – she has been incredible in her whole approach to me and my back problem. She has shown empathy, compassion, professionalism and an extremely sound knowledge base. I first attended the clinic on Monday 12th December 2022, when I could barely walk, let alone sit or move. Her compassion and quick diagnosis soon had me reassured that I was not going to be like this forever and that she could help me. She advised on treatment and worked through a series of exercises, ensuring I understood and had the right technique. She took great care to ensure the advised pain killers were suitable for me. I have since seen Danielle another 4 times – each time she slightly changed the treatment plan and the exercises according to the symptoms I was describing to her.

It was a lot of work and I knew I had to follow her instructions if I wanted to improve. I cannot believe that in just one calendar month, I have gone from thinking I would never walk properly, sit or do anything again to being back to ‘my normal’. She has inspired me to gradually build up an exercise regime to ensure I have a stronger and more flexible back in the future.

She is a real asset to your team and I felt it was important to take the time to acknowledge just how brilliant she is.

Just wanted to say thank you for your efficiency and service. Luke has been wonderful not just on the appointments but the after care service he has given, I would highly recommend you to anyone. Also a big thank you to the receptionist (that was on the afternoon shift) that I spoke to regarding asking for Luke’s advice – most helpful unfortunately I didn’t take her name.